Kiosks

A self-service kiosk is a touch screen with a built-in computer that lets customers order, pay, check in or find information without staff. The kiosks in this collection, the Samsung KM24A and KM24C-3 and the LG 27KC3P-M and 27KC3PK-C, are Full HD touch screens of 24 or 27 inches.

They can add a card payment terminal, a receipt printer and a QR or barcode scanner, and they run Tizen or Windows. That makes them suitable for restaurants, shops, hotels and clinics where customers serve themselves.

Choose Windows if your ordering or point-of-sale software runs on Windows, and Tizen if it is a web-based app. The Samsung KM24C-3 runs Windows 10 IoT Enterprise with a 256 GB drive, and the LG 27KC3P-M and 27KC3PK-C also run Windows.

The Samsung KM24A runs Tizen 4.0 with 8 GB of storage and needs no external PC, which keeps it simple and compact. Ask your software provider which platform their kiosk app supports before choosing the hardware.

Yes, with a payment terminal approved by your bank or payment company. Samsung's kiosk design supports credit card, barcode, QR code and NFC payment options, and the KM24C-3 has an integrated cradle for a Verifone P400 terminal in some regions.

The LG 27KC3PK-C supports IC chip and MST cards, barcodes and QR codes; LG notes that an EMV terminal from the local payment company is required for card payments. In the UAE, confirm the terminal model with your acquiring bank before ordering the kiosk.

Some do. The LG 27KC3PK-C has a built-in thermal receipt printer for 3-inch (80 mm) rolls and a drawer-type front, so staff can change paper and service the printer without opening the body.

Samsung's kiosk design also includes a built-in printer as part of its modular options. The LG 27KC3P-M is a modular design where a printer, scanner and keypad are added as needed; check the exact configuration ordered, because peripherals vary between versions.

Kiosk screens are made for indoor use and are much less bright than outdoor displays. The Samsung KM24A and KM24C-3 are rated at 250 cd/m² without glass, and the LG 27KC3P-M and 27KC3PK-C at 300 nit.

The Samsung kiosks are rated for 0 °C to 40 °C, so they belong in air-conditioned spaces, away from direct sun through glass. For outdoor ordering points such as drive-thrus, use a sealed high-brightness outdoor display of 3,000 nit or more instead.

Yes, on the models here. LG offers the 27KC3P-M as a touch computer on its own, on a counter-top stand, on a floor stand, on a back-to-back stand or on the wall using standard VESA mounting. The Samsung KM24A can be placed on a counter, on a floor stand or on the wall.

Wall mounting saves floor space in narrow shops and corridors. Check that the wall can carry the kiosk weight, from 4.3 kg for the Samsung KM24C-3 to 14.2 kg for the LG 27KC3PK-C, and plan power and LAN inside the wall.

The LG models have dedicated accessibility features. The LG 27KC3PK-C has an audio navigation keypad and an embossed Braille guide, and LG offers a tactile keypad accessory for the 27KC3P-M, angled at 45 degrees, which LG designed to meet accessibility standards such as the US ADA.

For any kiosk, plan the screen and payment terminal height so that wheelchair users can reach them, and choose software with large touch targets and audio guidance.

Yes. The LG 27KC3P-M and 27KC3PK-C can be set up in portrait or landscape, and LG supplies stands for both orientations. Portrait is the usual choice for ordering kiosks because a tall screen fits a full menu without scrolling.

The Samsung KM24A and KM24C-3 are designed as portrait kiosks on their stands. Design the ordering app for the chosen orientation from the start, because changing it later means redesigning every screen.

The LG 27KC3P-M and 27KC3PK-C are rated for 16 hours a day, 7 days a week, and LG gives the panel a minimum life of 31,000 hours. That covers most restaurants and shops open from morning until late evening.

For sites that are open around the clock, such as hospitals or airports, ask for a model rated for 24/7 operation or plan a nightly sleep schedule. The Samsung KM24A uses 0.5 W in sleep mode, so scheduled sleep costs very little power.

A kiosk needs a standard socket and a network connection. The Samsung KM24A is rated at 49.5 W and the Samsung KM24C-3 at 88 W in on mode, so one circuit can serve several kiosks.

Use a wired LAN connection where possible, because orders and card payments need a stable link to the point-of-sale system and the payment provider. Plan the socket and LAN point inside the stand or wall at each kiosk position before the floor or wall is finished.